Privacy Policy

1. Information We Collect

When you use VUI AI, we may collect the following types of information:

• Personal Information: Name, email address, and company details provided during registration or when requesting a free trial.
• Usage Data: Information on how you interact with our platform, including features used, time spent on the platform, and feature preferences.
• Audio and Text Data: Audio recordings, text inputs, and other data you submit to our AI services for processing. We handle this data with strict confidentiality.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services (including speech-to-text, summarization, and AI generated replies).
• Process your transactions and send related information such as confirmations and invoices.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.

3. Data Security and Storage

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure. Audio inputs and transcriptions are processed securely, and you retain full ownership of your input data.

4. Sharing Your Information

We do not sell your personal information. We may share your information with third-party service providers (such as hosting partners or AI processing APIs) only to the extent necessary to provide our services. These providers are bound by strict confidentiality agreements.

5. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at privacy@vuiai.online.